Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Greeting - the caller will hear a greeting during the call. The function can be met, when calling to different companies, in most cases after the greeting follows a request, to which department or person the call has to be directed to.
TeleWebNetworks Inc.
TeleWeb Networks is a provider of telecommunications services. We engineer and operate voice circuits in countries across the globe and is also a provider of telecommunications equipment. Our customers are retail and wholesale telecom carriers in North Am
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