Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Outgoing call control system, works by principle, call everybody
excluding those who are blacklisted or call nobody apart those who are in the
“White list”. The system additionally allows to analyze the duration of the
conversation, marks the time and date of the call and the one who has called.
Zen Telecom
Zen Telecom is an emerging telecommunications provider of choice for many businesses and resellers worldwide. We own and operate next generation network infrastructure with multiple redundant connections to worldwide Tier1 carriers from datacentres in Eur
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