Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The Blackwire C620-M by Plantronics is a USB binaural headset that was optimized to work in conjunction with Microsoft Lync. With its inline volume controls and support for wideband audio, the C620-m is designed for comfortable pleasantly fitting all day use.
!!! Ettisalat
direct carrier and Provider for:
1. VoIP resellers.
2. Callshops.
3. End users
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