Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
It is a device capturing and controling all the signals, which are being created by the whole system, especially the made and received phone call signals. The device is mostly used for connecting regular phone system with the Internet and backwards.
Yo Uganda Limited
Yo! is a fast moving, fast growing voice solutions and software development company. Yo! concentrates on providing high-tech, affordable solutions. Yo!
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