Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Whatever is the scope of your business, you need to work in a successfully organized system of communications. Cisco SG500X-24P is a functional adjustable switch, created as part of a series of devices for small businesses. It is ideal for medium-sized networks and will be irreplaceable for the growing company.
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