The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
VoIP is a world-class communications company, owns and operates one of the largest IP networks in the world, extending service access to more than 190 countries worldwide. VoIP offers customers with a complete suite of innovative voice, fax and video IP
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