Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
The same as the video call, only in this case the video voicemail allows recording voice messages with video. The telephone set must support this function for the best result.
Softech Dialer
Softech Dialer is a soft phone or mobile VoIP dialer to make VoIP calls from the mobile phone. This has been designed keeping VoIP providers requirement in mind.Softech Dialer not only let your clients to make VoIP call from their mobile phone using your
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