Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



Providers in database: 6433
Register VoIP Provider

AddPac VoiceFinder AP1002

AddPac VoiceFinder AP1002VoiceFinder AP1002 is a versatile high-performance gateway for IP-phones providing the transmission of voice over IP (VoIP) and data routing. VoiceFinder AP1002 is ideal for small companies.

View more WIKI
United States HostMyCalls Hosted PBX Service

HostMyCalls provides the small business owner PBX telephone system features and applications once only affordable to big business enterprises.

Read more