Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Epik Networks is a single provider of all Voice and Managed Ethernet services getting rid of the hassle that goes along with dealing with multiple vendors and pieces of equipment to provide one secure, reliable, and highly responsive solution.
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