Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Panamax Infotech Ltd. Pioneer in Providing NGN Solutions, Telecom Resource Management and Revenue Assurance to CSP, Telecom Operators and Carriers globally.
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