Enhanced Outgoing Calling Plan
The enhanced version of a standard plan of outgoing calls offers the administrators more control over outgoing calls within their groups. In addition to “blocking” and “access” of definite calls, administrators also have an opportunity to customize the profile of outgoing calls of their group and separate participants.
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Choreograph Ltd
Choreograph Ltd is a complete solutions provider for VoIP products and services, specialising in IP communications delivering voice over the internet.
Our VoIP service has been developed along three criteria: 1. Ease of use; 2. Value for money; 3
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