Call Routing Solution
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Call logs include the date when you have called, the telephone number to which you called and the duration of the conversation. You can also add notes to the call log. You can review call logs by the telephone.
Syndrome Technologies
Syndrome Technologies, emerging networking solution provider offers a range of expertise in the areas of expertise on setting up Corporate Intranets / Extranets, Virtual Private Networks, Internet Data Centres, Call Centres. We provide both consultancy
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