Efficinet United States

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General office

Efficinet
4905 Belfort Road, Suite 110
Jacksonville
FL ,32256
United States

Phone: +1 (866) 407-8518
Site: http://www.efficinetvoice.com

Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip consulting

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Installation and Support Services
IP devices
Phone To Phone
Voice and Video Conferencing

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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