Silent Monitoring

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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AltiGen iFusion SmartStation AP300 for iPhone (Black)

AltiGen iFusion SmartStation AP300 for iPhone (Black)AltiGen iFusion SmartStation AP300 Black is an unusual gadget for Apple iPhone. It is a landline phone with the ability to connect your device to iPhone. The device has a wide range of functions, including the ability to act as a Bluetooth-Speaker for iPhone 3G, 3GS, 4 and 4S.

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Canada Mobitus

As a division of FatPort, Canada`s most established wireless Internet access provider, the mobitus team is dedicated to making communication easy. mobitus works wherever there`s an Internet connection - whether it`s a wi-fi hotspot caf

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