The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Snom M9 represents the next generation of portable DECT devices that provide users with the convenience of wireless communications, as well as a full range of benefits of VoIP-telephony. As with all Snom products, M9 model has excellent voice quality.