WIKI Call Recording

Call Recording

A significant portion of businesses record all of their phone conversations, and there are convinsing reasons for doing it. Legislation that regulates legality of recording calls is well developed.


Call Recording Systems

Call Recording Systems

Call Recording Systems and Voice recording equipment Database Systems Corp. is one of the leaders of supplying call recording systems in frames of call center technologies and solutions. Company’s call processing solutions include integrated call recording systems into phone systems and PC telephony software. General feature of presented call recording system is ability to record phone conversations using just phone set.


Phone call Recording

Phone call Recording

Options of Phone call recording on Skype. Skype is widely used Internet Phone service for conducting different private or public communications events such as interviews on line, panel discussions, conference calls, plain voice chatting. Skype program is reported to be in use with 22 millions users on–line , as recent recorded statistics.


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Routing Based on Skill Level

Routing Based on Skill Level The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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Canada Broad Connect Telecom Inc.

At Broad-Connect, we operate our own Canada wide private voice and data network.

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