WIKI Call Center

Call center - is a center of taking care of calls, centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. By type of organization call centers are divided into three categories: corporate, outsourcing and call center by demand. Choice of category and VoIP services firstly is based on defining the tasks, functional requirements and possibilities of managing the work flow of a call center.

Outsourced Call Center

For one time advertising promotions or typical requests it is easier to use services of the outsourced call center. Main advantage of such a service is that the company who rents it is free from the necessity of keeping the operators and organizing their work flow.

Providers in database: 6433

Call Forwarding

This function available in some telephone networks allows redirecting the incoming call to another telephone, for example, a mobile phone, a box of voicemail or another telephone number where the called subscriber is situated. In such a way the subscribers can, for instance, receive calls that have arrived at their work number from their home or mobile phone.

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VoIPCall

VoIPCall is a Minneapolis based Internet Telephony Service Provider [ITSP] that provides a first class Voice Over IP calling service designed for business customers, Telcos, ISPs and government entities around the world.

United States 1294