WIKI Call Center

What is a Call Center?

Call center - is a center of taking care of calls, centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. By type of organization call centers are divided into three categories: corporate, outsourcing and call center by demand. Choice of category and VoIP services firstly is based on defining the tasks, functional requirements and possibilities of managing the work flow of a call center.


Outsourced Call Center

Outsourced Call Center

For one time advertising promotions or typical requests it is easier to use services of the outsourced call center. Main advantage of such a service is that the company who rents it is free from the necessity of keeping the operators and organizing their work flow.


Providers in database: 6433
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Quintum AFT800

Quintum AFT800Unified solution Quintum AFT800 integrates in itself a gateway, a gatekeeper, and intelligent call routing, Quality of Service (QoS). Tenor device has to be connected to the data network via the Ethernet 10/100 port, to the telephone network through a PBX or to the public switched telephone network (PSTN).

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India Vebtel Obconic Internet Protocol Pvt Ltd

Vebtel is an International grade Telecommunication Service provider based out of Asia. At we`re all about Telecommunication. That`s why we invest millions in network improvements each year to deliver the quality you expect. Vebtel offers a wide variety o

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