Web to Phone
This is a process of connection between a computer and an ordinary phone. For example, one can call from Skype to a cell phone by dialing a specific number.
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Constant Touch Communications, Inc.
Constant Touch Communications, Inc. , has its Wholesale telecommunications network based in Los Angeles California, Golden Colorado and Honolulu Hawaii where the largest telephone companies, pre-paid calling card companies and multi-national networks must
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