Web to Phone

This is a process of connection between a computer and an ordinary phone. For example, one can call from Skype to a cell phone by dialing a specific number.

Providers in database: 6433

Call Routing Solution

A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.

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