Web to Phone
This is a process of connection between a computer and an ordinary phone. For example, one can call from Skype to a cell phone by dialing a specific number.
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
DOW Networks Costa Rica
DOW Networks is a next-generation telecommunications service and solutions provider focused on meeting the international inbound and outbound calling needs of call centers, hotels, distributed businesses and SMBs in various markets worldwide.
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