Web Call
It is a call which is made over internet protocol (VoIP). For example, one can call using Google Voice to other recipient located miles away. Such call can also be international.
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Yoip Networld Solutions Inc.
YOIP Networld Solutions, Inc. strives to make VoIP more mainstream by helping VoIP service providers prepare for the challenges that are just now emerging on the horizon. YOIP helps them do this by enabling them to outsource their complete VoIP back-end,
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