Web Call
It is a call which is made over internet protocol (VoIP). For example, one can call using Google Voice to other recipient located miles away. Such call can also be international.
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
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