Virtual Call Center
Is a call center, in which the organization representatives are geographically located in different areas, otherwise, they are not at their work stations in the building where the organization office is. The virtual workers of the call center could be placed in smaller centers, but most often they are working from home.
It is is considered as one of the most prominent entity in the VoIP world. Company Digium has created it as a fully innovative approach to telecommunications. This company has delivered such software that enables people to configure a server and start to make calls.
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