Video Codec: H.263 H.264
Н.263 – the codec for video compression, initially created for low-bit rate video conferences. Nowadays it has found a wider use in the Internet; it is used in Flash Video, YouTube, and Google Video.
Н.264 – the standard of compressing videos, meant for achieving a high level compression video by keeping high quality image. It is used in digital television of high-definition (HDTV) and in many other areas of digital video.
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Heswick
Heswick is a company that works for a number of years in Telecommunications developing hardware and software solutions dedicated to telephony services management.
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