Unified Messaging
This is a combination of several message transfer forms (SMS, fax, voicemail, video chat) into one interface available on several sets.
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Popfax.com Internet fax service
Popfax.com is a global provider of Internet fax service. It allows customers to send and receive faxes by any email client or web interface.
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