SIP VoIP Gateway
This is a device allowing a user to make VoIP calls using session initiation protocol (SIP). SIP is a telecommunication technology developed as a fast, easy standard for delivering IP-based data, voice, and video communications.
Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
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