Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
Acestar Telecoms Hong Kong Ltd. (ACESTAR), formerly Starton Technology Ltd.,is a an External Telecommunications Service Provider licensed by the Office of the Telecommunications Authority (OFTA).
The company was incorporated in 2004 under the laws of Hon