Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
We know that businesses are potentially missing out on many benefits that will help them have a better communications experience. VocaTel helps deliver those benefits by building partnerships with organisations that service the business community, not only in Australia, but across the region. Our technology is tried and tested in multiple markets across the globe, it is network agnostic – so will work across any broadband delivery method– ADSL, Wireless, Satellite.
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