Shared and Mirrored Extensions
Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
The function is available in some telephone networks and it allows
receiving the other call at the moment of the actual conversation by the method
of setting the active call in the waiting mode or cancellation. This will let
not to miss an important call and to agree upon time when it will be possible
to call back.
Rtel
Welcome to Rtel, one of Australia’s leading VOIP providers in Australia. Rtel’s VOIP services operate from phone lines in Australia therefore giving you the best VOIP quality around. With a range of VOIP plans for residential and business users, you
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