Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
Surfcreek Communications is a Pittsburgh, Pennsylvania based Wholesale and Retail VOIP Carrier. Surfcreek has interconnection agreements with more than 150 carriers worldwide. We operate switches in POP's in New York, Los Angeles and London. Our goals are
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