Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
VASC Software and Media Company (VASC) is a wholly owned subsidiary of Vietnam Post and Telecommunications (VNPT) which currently owns and controls the national network on behalf of the government, most of the access network, the largest international gat
Read more