Shared and Mirrored Extensions
Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
A device or a program, which is makes the transformation of data or
signal. Codecs can both code flow/signal (often for transfer, storage or
encoding) and decoding – for review or changes in the size, more suitable also
for these operations. Codecs are often used during the digital processing of
video and sound.
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