Selective Call Routing
The system allows you to create a list of numbers, which will be redirected in case if the telephone, to which they call, is unavailable. For example, somebody calls you to the office during your absence and the number of the subscriber who is calling is in the list, accordingly this call will be redirected for instance to the phone of your car or some other indicated by you in the system. In case if at the moment of your absence you will be called from a number that is not in the list, the call will not be redirected but most likely will be sent to the voice mail. Thus, you will never miss a call from partners, who are important to you.
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Integrated VoIP Solutions (IVS Corp.)
IVS is dedicated to providing solutions for all of your communication needs. We offer local and long distance, data, VoIP equipment and services support, implementation and training for any size company. Our goal is to design and implement the most effici
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