Routing Based on Skill Level

Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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Asterisk 1.6

Asterisk 1.6Asterisk 1.6 emerged with the several features of version 1.2 and 1.4, and also it features new dial plan functions. Further is the list of the recent updates on functionality changes.

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United States Inter Call.com

Inter Call is a leading provider of wholesale and retail telecommunications services, using our own network infrastructure to route calls worldwide. By introducing innovative products and services, creating global business alliances, improving on existin

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