Routing Based on Skill Level

Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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Conference Bridge

Conference BridgeConference Bridge connects a number people participating in conference-calls. It represents itself a server that works as a telephone and can respond to many calls simultaneously.

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United States Florida Multimedia Services, Inc

Florida Multi-Media is superior in high-speed Internet services for apartments, student housing, and community housing. Our experience in dealing with high volumes of internet activity has assisted us in learning and implementing the correct technology to

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