Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Cisco 6911 is inexpensive model of the IP phone to be placed in the libraries, lecture classes and remote workers (Cisco UC Phone 6911, Standard handset). The specialty of this model is programmable functional key ensuring quick access to modern day communication services. Three-color line LED provides visual monitoring.
Telecam
Telecam is a company 100% Salvadorian founded on 1996, operating one of services of Telecommunications at characterized world-wide level in operating with the most modern existing technologies. Telecam provides services of long International Distance, spe
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