Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Is a device, which converts telephony traffic into IP for transmission over a data network. It supports real-time audio, video and data information.
Compu C
Compuc provides the market with IPBX which especially designed for SOHO user and SMB market with an easy to use graphical interface, also it is a cost-saving solution on their telecommunication/data needs.
With Compu C IPBX, company with branch offices
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