Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
In January 2012, the North American division of Panasonic, a market leader in phone systems for small businesses announced a new desktop SIP-phone KX-UT670 and thus expanded its line of SIP UT phone series. This newest offering is the first desktop SIP – phone made by Panasonic, with an open source operating system allowing you to deploy integration solutions for business communications.
MySipProvider
MySipProvider is an Italian SIP traffic provider. We provide Wholesale A-Z with CLI. Our main target is business customer. Our company running since 2010 with 300 customers and 80 vendors.
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