Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Google Voice is a VoIP/SIP program that can be used to make free or very cheap phone calls to many countries around the world. If you’re located in the United States, then your calls to the USA or Canada will be completely free. Not only that, but the program comes with a rich feature-set that includes voicemail, conference calls and video conferencing, SMS to email, a voice transcription service and a full featured contact list that lets you manage all your contacts’ details.
JetNumbers Inc.
Jetnumbers is a new and revolutionary service that provides customers the chance of being local anywhere in the world.
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