Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Digium Wildcard TDM410 is a half-length PCI 2.2 compatible card that supports FXS and FXO interfaces for connecting analog telephones and lines through a PC, it was developed as a replacement for TDM400P. By using IP-PBX Asterisk Open Source software and a standard PC, the user of Digium Wildcard TDM410 could build a small office telephone system, which will have all of the sophisticated and useful features of modern telecommunications equipment for big business.
Companytel.com
Companytel is a italian company created in Rome , specialized in the development and production of telecommunications equipment. It is comprised of specialists in the design and production of data and voice transmission equipment.
Companytel is
Top countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries