Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Open Source Asterisk PBX 1.8 release within Long-Term Support (LTS) commitment
The release of the 1.8 version as an open source VoIP project targeting its own long term support (LTS) project.
Vital Telephone
Vital Telephone is a fully licensed and traditionally set up phone company, having achieved the coveted BT interconnect, complimented by eighteen of the worlds best carriers also interconnected to our London hub of telephone exchanges. Our VoiP centric ne
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