The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
We are leading provider of managed gsm gateway services to corporate clients. Our solutions are altogether different, we use the latest technology from proven suppliers to help higher end businesses achieve significant savings on their telecoms spend.
Read more