Routing Based on Skill Level

Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

Providers in database: 6433
Register VoIP Provider

Audio Codec’s: G.729, G.711

Audio Codec’s: G.729, G.711 G.729 is an audio algorithm of voice transfer data compression that compresses the digital voice into 10 ms duration packages.

View more WIKI
Argentina Baway

BA WAY es una empresa, de capitales nacionales orientada a brindar a todo tipo de usuario - Corporativo o Residencial - la posibilidad de comunicarse mediante distintos servicios generando una reducci

Read more