Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Siemens Enterprise OpenStage 40 SIP IP-phone is a great solution for people working in the permanent place. This model features a large display and easy setup of various protocols such as TDM, HFA and SIP.
SOCOMpbx
Provider of affordable small office communications solution. Offering PBX & hosted PBX services and VOIP equipment.
Read moreTop countries:
United States 1294
India 440
United Kingdom 425 Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries