Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Linksys SPA8000 is the multifunctional PBX for enterprises and small to medium businesses, which makes it easy to use VoIP telephony using broadband Internet access. Linksys SPA8000 is the best solution for businesses, service providers and VoIP telephony operators. PBX has 8 configurable lines, supports up to 16 active calls and the possibility of a 3-way conference.
Bangla Voice
Bangla Voice is the internet telephone calling service that lets you call from anywhere to anywhere Using VoIP (Voice over IP) your telephone call is carried over broadband internet instead of traditional telephone lines using VoIP H.323/SIP protocol.
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