Routing Based on Skill Level

Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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Remote Access to Voicemail

Remote Access to Voicemail The service allows you to check the voice mail not being by the phone or computer where the mail comes. All one has to do is dial a special number (usually given by the communication provider) and listen to voice mails.

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Canada dial one telecom Inc.

Provider of SIP IP telecommunications with DID numbers available globally. Inexpensive long distance calling. Reseller of Grandstream IP telephones.

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