Routing Based on Skill Level

Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

Providers in database: 6433
Register VoIP Provider

Call Transfer

Call TransferA telecommunication mechanism allowing the user to redirect the incoming call to another telephone, using the “Transfer” button and dialling a number of the set where the call will be redirected.

View more WIKI
Sri Lanka Ilinkhere.com

Ilinkhere provides you high-class VoIP solutions and connects you to the rest of the world, with rates that would ease your mind. Making calls via computer has never been this easy and cheap.

We at Ilinkhere with our strategic reselling plans cater to

Read more