Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
The Mediant 800 MSBG is a multi service-business gateway, which was designed to provide converged Data and Voice services for small and medium sized business customers. This device is based on AudioCodes’VolPerfectHD the best there is media gateway technology, with a variety of integrated communication functions into a unified platform supporting basic services, such as Data Routing, VoIP mediation, Voice & Data security, WAN access, survivability and third party service applications. Those services allow connecting to cloud services.
Liranou
Liranou General Trading L.L.C. was founded on the year 2004 in Dubai-UAE and has been the authorized agent of Fadini products (Gate Automation Systems and Barrier Facilities) since then. Our Professional Technical Team are well trained to insure a perfect
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