Routing Based on Skill Level

Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

Providers in database: 6430
Register VoIP Provider

Polycom Telepresence m100

Polycom Telepresence m100Polycom ® Telepresence m100 video conferencing software is a solution that's perfect for small and medium businesses that need a cost-effective way to add video to their communication tools.

View more WIKI
Saudi Arabia trade92

www.trade92.com is leading provider of voice and data services in the reagion.

Read more