Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
A telephone service available both in digital and analogue systems allows displaying a number of the calling subscriber on the display. And where it is
possible the caller’s name can be also lighted up.
Agabar LLC, formerly Applied Data Management
Agabar specializes in Structured Cabling Design and Installation, Audio/Video Products, Voice over IP Products and Services, Network Switching, Routing and Advanced Communication Systems, Wireless Technology, and Office Supplies.
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