Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
It is a device capturing and controling all the signals, which are being created by the whole system, especially the made and received phone call signals. The device is mostly used for connecting regular phone system with the Internet and backwards.
VuTek Inc
With a view to the trend for the Internet to converge data, voice and video, VuTek Inc. is established. Now, over 10 years experience, we saw the convergence is getting solid and rich, and this trend is obviously setting up and is changing our daily life.
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