The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Modern design and use of advanced technologies in the field of data and multimedia information makes this fashion phone indispensable in negotiating and managing geographically dispersed offices. Based on the concept of „All-in-one” AP-VP300 videophone offers following services: VoIP, video conferencing, data routing, "Video on Demand”, „IPTV”, video surveillance, media player, it can act as a receiver/source for audio/video broadcast and can be used for "Distant Education".