The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Zamir Telecom is one of Bangladesh`s most promising VOIP solutions provider of the present time. Zamir Telecom Ltd is the only VOIP termination provider to make way in Telehouse Europe Data centre at North Tower Docklands London UK. With 24/7 expert level
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